Spinbara

This Privacy Policy explains how Spinbara Casino, operated by Stellar Ltd at spin-bara-online.fr, collects, uses, stores, and protects your personal data. By registering an account or using any part of our platform — including the casino lobby, sportsbook, live tables, or payment facilities — you acknowledge that you have read and understood this policy. We are committed to handling your information lawfully, transparently, and with the care it deserves.

1. Who We Are

Spinbara Casino is owned and operated by Stellar Ltd ("we", "us", "our"). The platform is accessible at spin-bara-online.fr. Stellar Ltd holds dual gaming licences: an Anjouan licence issued by ALSI (licence number 202412012, FI1) and a Curaçao eGaming licence. For data-protection enquiries, you may contact us at [email protected].

2. Scope of This Policy

This policy applies to all personal data processed in connection with your use of spin-bara-online.fr, including:

3. Data We Collect

3.1 Information You Provide Directly

3.2 Information Collected Automatically

3.3 Information Received from Third Parties

4. Legal Bases for Processing

We process your personal data on the following legal grounds:

5. How We Use Your Data

5.1 Account and Service Delivery

5.2 Compliance and Security

5.3 Responsible Gambling

5.4 Marketing and Communications

Where you have provided consent, or where permitted under applicable rules for existing customers, we may contact you about promotions, new games, reload offers, and relevant Spinbara news. You may opt out of marketing communications at any time by clicking the unsubscribe link in any email, adjusting your account preferences, or contacting [email protected]. Opting out of marketing will not affect transactional or service communications.

5.5 Analytics and Improvement

6. KYC Verification

Spinbara is required under its licensing conditions to verify the identity of players before processing withdrawal requests. We strongly encourage you to complete KYC verification as early as possible after registration to avoid delays when you wish to cash out.

Documents we typically request include:

KYC documents are processed and stored securely. They are used solely for identity verification, regulatory compliance, and fraud prevention. We do not use them for any other purpose without your knowledge.

7. Payment Data

We accept a wide range of deposit and withdrawal methods, including Visa, Mastercard, Skrill, Neteller, PayPal, MiFinity, Paysafecard, Neosurf, Apple Pay, Google Pay, bank transfer, and cryptocurrencies (Bitcoin, Ethereum, Litecoin, USDT, USDC, XRP, BNB, and TRX). All transactions are protected by 256-bit SSL encryption.

We collect only the payment data necessary to process your transaction. Full card numbers are not stored on our servers; sensitive card data is handled by PCI-DSS-compliant payment processors. Cryptocurrency wallet addresses and transaction hashes are retained for AML audit purposes as required by our licences.

Withdrawals are processed back to the same method used for the corresponding deposit wherever possible, as required by our AML controls. Payout speeds are as stated on the platform: under one hour for crypto, 24–48 hours for e-wallets, up to 24 hours for cards, and 1–5 business days for bank transfers.

8. Sharing Your Data

We do not sell your personal data to third parties. We share it only where necessary for legitimate operational, legal, or regulatory purposes, with the following categories of recipient:

Recipient Category Purpose
Payment service providers Processing deposits and withdrawals across all accepted methods
KYC and AML providers Identity verification, document authentication, sanctions and PEP screening
Game software providers Delivering game content, maintaining fairness logs, and resolving disputes
Licensing and regulatory authorities ALSI (Anjouan) and Curaçao eGaming compliance reporting and audits
IT infrastructure and hosting providers Secure hosting, database management, and platform operations
Customer support platforms Delivering live-chat and email support services
Analytics providers Aggregated and anonymised platform usage analysis
Fraud prevention services Detecting and preventing fraudulent activity and bonus abuse
Self-exclusion scheme operators Processing and honouring self-exclusion elections
Legal and professional advisers Legal advice, dispute resolution, and enforcement of our terms
Law enforcement or courts Where required by law, court order, or regulatory direction

Where we share data with third-party processors, we require them to process it only on our documented instructions and in accordance with appropriate data-protection standards.

9. International Data Transfers

Stellar Ltd and some of our third-party service providers operate in jurisdictions outside the European Economic Area (EEA). Where personal data is transferred internationally, we take steps to ensure it receives a level of protection consistent with applicable data-protection principles, including through contractual safeguards, standard contractual clauses, or equivalent transfer mechanisms. If you have questions about the safeguards governing a specific transfer, please contact us at [email protected].

10. Cookies and Tracking Technologies

Spin-bara-online.fr uses cookies and similar tracking technologies to operate the platform and improve your experience. The categories we use are:

You can manage cookie preferences through the consent banner displayed on your first visit and subsequently via your browser settings. Withdrawing consent for non-essential cookies will not affect your ability to use the core platform. Note that disabling strictly necessary cookies may prevent certain features from working correctly.

11. Data Retention

We retain personal data for as long as is necessary for the purposes for which it was collected, subject to any longer retention periods required by law or our licensing obligations. As a general guide:

After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be attributed to you.

12. Your Rights

Subject to applicable law and our regulatory obligations, you have the following rights in relation to your personal data:

To exercise any of these rights, please contact us at [email protected]. We will respond within a reasonable timeframe and will not discriminate against you for exercising your rights. We may need to verify your identity before we can action your request.

13. Responsible Gambling and Data

Spinbara takes responsible gambling seriously. Personal data — including your betting history, session duration, deposit frequency, and account activity — may be monitored to identify indicators of potentially harmful play. This processing is carried out on the basis of our legal obligations under our licensing conditions and our legitimate interest in protecting vulnerable players.

If you request the application of a deposit limit, loss limit, session limit, cooling-off period, or self-exclusion, we record this preference and act on it. Self-exclusion data is retained and cannot be overridden simply by you contacting us to reinstate access during the exclusion period. We may share self-exclusion data with relevant schemes as required by our regulatory obligations.

If you are concerned about your gambling, please contact our support team via live chat or at [email protected]. We are available 24/7.

14. Children

Spinbara is strictly for players aged 18 and over. We do not knowingly collect personal data from anyone under 18. Age verification is a mandatory part of our KYC process. If we discover that we have inadvertently collected data from a minor, we will delete it immediately and close the associated account. If you believe a minor has registered at spin-bara-online.fr, please notify us immediately at [email protected].

15. Security

We employ a range of technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure. These include:

No method of electronic transmission or storage is entirely secure. In the event of a data breach that is likely to affect your rights or freedoms, we will notify you and the relevant authorities as required by applicable law.

16. Third-Party Links and Services

Spin-bara-online.fr may contain links to third-party websites or integrate third-party services (such as game providers or payment processors). This Privacy Policy does not apply to those third parties. We encourage you to read the privacy policies of any third-party service you access via our platform. We are not responsible for the content or data practices of external sites or services.

17. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or regulatory obligations. When we make material changes, we will notify registered players by email or by a prominent notice on spin-bara-online.fr. The revised policy will include an updated effective date at the bottom of this page. Your continued use of the platform after the effective date of a revised policy constitutes your acknowledgement of the changes. We recommend checking this page periodically.

18. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way Spinbara handles your personal data, please contact us using the details below:

We are committed to resolving any concerns you raise promptly and fairly. If you remain dissatisfied with our response, you may have the right to lodge a complaint with the relevant data-protection supervisory authority in your jurisdiction.

Last updated: 2025. Spinbara Casino is operated by Stellar Ltd, licensed by ALSI (Anjouan, licence no. 202412012, FI1) and Curaçao eGaming.